Spotlight
Spotlight
Past Interviews

Past operator interviews:

• Karen Crawford, Nutrition Education Coordinator, Gwinnett County, GA (PDF)

• Jim Hemmen, CNS Supervisor, Roosevelt School District, Phoenix, AZ (PDF)

• Adriane Robles, Director of Nutrition Services, City Unified School District, San Bernadino, CA (Video)

Someone you should know: Jon Dickl, Director of School Nutrition, Knox County Schools, Tennessee.


Tyson Foodservice: How long have you been with the Knox County Schools?

Jon Dickl: I started about two weeks before classes began this year.

TFS: How big is the Knox County school district?

JD: We have over 59,000 students in our district at over 86 schools. I made it my first priority to visit every school and meet the school foodservice team members and administrators. I wanted to tell them first hand about my personal commitment to feeding the county’s students the best meals possible. I’m fortunate that Knox County is so financially sound, so I was able to devote time to getting to know the entire team and focus on how and where to improve the already great program we have here.

TFS: With a district that size, you must have a lot on your plate already. What are some of the major things you’ve decided are priorities for improvement and change?

JD: Knox County has been using commodities for some time but hasn’t really taken a recent look at the advantages in terms of the time, labor savings, quality and flavor of reprocessed commodities today. I’d like us to start evaluating some of these reprocessed alternatives for our next planning cycle.

TFS: That can be a big change for any district. How do you plan on making that kind of change?

JD: Having the students, parents and faculty feel they have a role in the process is critical to driving acceptance. We started with a “food show” in the district that featured commodity reprocessed menu items that students, faculty and staff could sample. Forty-nine vendors participated in the food show, and we had a great turnout with more than 400 students, employees and faculty members in attendance. Everyone walked away impressed with the quality, flavor and the nutrition profile of the products we were evaluating.

TFS: What else are you doing that’s different?

JD: We’re trying some new ways to reach out to the parents in our area. We want them to know about the quality, flavor and the great nutrition we’re putting on the school menu for their children. I’ve had great luck reaching out and working with parents and turning the “doubters” about school programs into avid fans through direct involvement and sampling new menu items with them.

TFS: Knox County is a good-sized district. Are there any other programs you are working on now?

JD: We’re doing a great job addressing special dietary needs. Knox County Schools is one of the largest, if not the largest, gluten free districts in the entire country. We are adding more fresh fruit and vegetables as soon as we can find the right sources. Another big step for our next planning cycle will be to offer a better range of “better for you” choices, along with expanding our nutrition education program for every grade level.

TFS: How is Tyson Foods helping with the changes?

JD: Tyson was a major participant in our recent food show. We’re seriously looking at their reprocessed whole muscle products for our menu. Our attendees were really impressed with the quality, flavor and texture of some of Tyson’s commodity-based products. The Tyson brand name also lends a lot of credibility to our program. Tyson is a brand that our parents immediately recognize as quality. Once they hear that we are using Tyson products on the menu, there are no more questions about the quality or the flavor of what we are feeding their children.

TFS: Any other new things you’re working on?

JD: We’re looking at ways to use the school’s website to reach parents and students more effectively. We’re thinking about creating age-appropriate materials that students and parents can use to get answers to questions about our menus and access basic online nutrition education modules. We’re also interested in using online resources to communicate with students, giving them a chance to voice their opinions on some of the new items we’re trying on the menu.